Best Innovation Performance
As a fitting testimony to a successful partnership, IKK do Brasil/W Abrasives was recently awarded the Supplier of The Year Award for Best Innovation Performance, thanks to the excellence of the technical assistance it provided for one of its major Brazilian customers.
Technical visits, machine inspections, detailed technical expertise report (TER), seminars plus the excellent relationship established by its technical salesman allowed the customer to make savings of around 30% in abrasive consumption.
But their job did not end there.... IKK Do Brasil is still working with his Key Account, providing technical visits and support for new developments in their Test Center and seeking to introduce new products in the future, to replace cut wire in the production line when technical specifications require the application of this product.
And so the partnership continues...